NR
NDIVHUHO R
1 reviews | Active since Feb 2013
08 Dec 2015, 06:36
TAKEALOT DOES NOT DELIVER
I PLACED AN ORDER(***) WITH [URL Removed] ON THE 30TH OF NOVEMBER AND DELIVERY WAS FOR THE 02ND OF DECEMBER 2015.<br> <br> I CALLED THEIR USELESS CALL CENTER AND WAS TOLD THAT THEY WILL LET ME KNOW WHEN THEY WILL DELIVER AS THEY DON'T KNOW AT THE MOMENT.<br> <br> I SENT AN EMAIL TO COMPLAIN and Henrica Diergart PROMISED THAT THE ORDER WILL BE DELIVERED ON FRIDAY BUT THAT WAS JUST ANOTHER LIE FROM THEM.<br> <br> I CALLED THEIR USELESS CALL CENTER AGAIN AND THE AGENT ( Anastacia Nefdt ***) PUT ME ON HOLD FOREVER UNTIL I GAVE UP.<br> <br> SINCE MAYBE SOMEONE FROM YOUR COMPANY WILL PROBABLY READ THIS CAN SOMEONE GET MY PRODUCT DELIVERED OR REFUND THE MONEY.<br> <br> <br>
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takealot.com's replyOfficial
08 Dec 2015, 10:32Hello NDIVHU1396,
Thank you for taking Sheena from our complaints team's call earlier this morning. Once again we'd like to apologise for the poor assistance and conflicting feedback you've received when you queried the status of your delivery. We're sorry for missing the promised delivery date in the first place and will do our best to get your parcel delivered to you asap.
Our complaints team is currently liaising with the relevant courier branch and management team to get clarity on the whereabouts of your parcel. They'll revert back to you with the delivery details as soon as it's been confirmed.
Kind Regards,
takealot.com
Thank you for taking Sheena from our complaints team's call earlier this morning. Once again we'd like to apologise for the poor assistance and conflicting feedback you've received when you queried the status of your delivery. We're sorry for missing the promised delivery date in the first place and will do our best to get your parcel delivered to you asap.
Our complaints team is currently liaising with the relevant courier branch and management team to get clarity on the whereabouts of your parcel. They'll revert back to you with the delivery details as soon as it's been confirmed.
Kind Regards,
takealot.com
takealot.com's reply08 Dec 2015, 10:32
Official
Hello NDIVHU1396,
Thank you for taking Sheena from our complaints team's call earlier this morning. Once again we'd like to apologise for the poor assistance and conflicting feedback you've received when you queried the status of your delivery. We're sorry for missing the promised delivery date in the first place and will do our best to get your parcel delivered to you asap.
Our complaints team is currently liaising with the relevant courier branch and management team to get clarity on the whereabouts of your parcel. They'll revert back to you with the delivery details as soon as it's been confirmed.
Kind Regards,
takealot.com
Thank you for taking Sheena from our complaints team's call earlier this morning. Once again we'd like to apologise for the poor assistance and conflicting feedback you've received when you queried the status of your delivery. We're sorry for missing the promised delivery date in the first place and will do our best to get your parcel delivered to you asap.
Our complaints team is currently liaising with the relevant courier branch and management team to get clarity on the whereabouts of your parcel. They'll revert back to you with the delivery details as soon as it's been confirmed.
Kind Regards,
takealot.com