Takealot do just that Take A Lot!!!

Ordered urgent item which should have been received in a day or 2 at the most. I live in Seafield, Eastern Cape and provided full address and postal code. The parcel went from Cape Town to Queenstown which is 400km away from where I am. It was then rerouted 5x and ended up back in Queenstown... Still waiting for the parcel by the way, which seems to know be MIA!!! This after Takealot contacted me to find out if a Google maps screenshot of my address was correct. How is this even possible and how is this the best service. Not to mention the order placed just prior arrived with an item missing. Both orders were reported to Takealot via their reporting link, an email was received from a staff member and then nothing further once info was provided or questions asked. No compensation offered for the inconvenience of ensuring someone stays at home the whole day waiting for a parcel that is doing a world trip, or to send the missing item ASAP, or to pull out all the stops to get the waylaid parcel to me urgently. Sorry does not fix the problem, action does!!!