Takealot disgusting

In December my wife purchased a ps5 for my son. As we tracked the order we noticed a delay. We then received an email from takealot advising that there was no stock. We accepted this as we understood that the entire country had a stock issue with the ps5. Why take a huge sum of money and then sit with it up to a week before returning it? I purchased a laptop for R8800 on its so called discounted price as I saw the delivery within 7 days. I tracked the order and saw the delivery date pushed out for a further week. Then suddenly on the third day they cancelled my laptop but very conveniently delivering another 4 items and mouse and earphones for the laptop that was cancelled. They app**** my R8800 as a credit and I can request a refund but that will take 3 to 7 days to reflect. So whilst they sit with my money I have not have that available to go to a store and purchase a laptop for my son's university study. By the way the same laptop is available at R12499 but their explanation is that it is sold by a different supplier. It's their marketing gimmick so you kind of forced to purchase another item from them. What is the use of online convenience shopping. Try speaking to management that's another issue all together. Takealot disgusting service !!!!