GS
Genevieve S

1 reviews | Active since May 2013

04 Jun 2025, 13:02

Takealot Disappointment.

I ordered three items from Takealot on 17 May; one green foldable desk/bedside lamp (E27) and two books. Yesterday, the day before delivery on 4 June, Takealot cancelled the order of the lamp because they did not have any in stock.

Perhaps Takealot would care to answer the following questions: Why did the website not indicate that before I placed the order? Why was I only informed the day before the delivery? Presuming there was one, why was I not offered a lamp in another colour?

Takealot credited my account and I decided before it possibly got lost in the system, I would buy something. But here's the catch - I was forced to pay a delivery fee!

I cannot help but wonder what would have happened if the item Takealot suddenly cancelled had been for a large sum of money. Perhaps, they would care to answer that too.

I doubt I will be ordering anything again.

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