TAKEALOT - DISAPPOINTING SERVICE

BAD SERVICE FROM TAKEALOT On 11 January 2024 I ordered and paid for 2 items at Takealot; order #***. After having been informed by Takealot that the items were sent to the wrong courier and that it will have to be returned after which my order would be delivered. On 25 January 2024 the order was delivered but one of the 2 items was not included; instead an item that I did not order was included. I contacted Takealot and after lengthy correspondence and a telephone call to Takealot I was informed that the wrong item would be collected by their couriers and after having received the item Takealot will process and send the missing item. Logging on to Takealot I noticed that they will be collecting the item that was NOT delivered and not the item that was send wrongly. I seems as if the Takealot system and the individuals dealing with matters such as this is rather chaotic! I am still waiting for the collection of the item that I did not order to be collected and ALSO for the item (20cm Analog Thermo Hygrometer) that was NOT delivered and paid for, to be delivered. Disappointed client