TAKEALOT & DELL ARE TERRIBLE TOGETHER

DELL & TAKE ALOT ARE THE WORSTTTTTT COMBINATION. NEVER EVER EVER BUY DELL! DO NOT BUY DELL!!! 1 month after the 1 year warranty after only using the laptop for aproximately 3 months (Covid closed the company for 9 months and the staff member who used the laptop was not in the office) the laptop broke. TakeAlot does not allow me to review the product on their site after the one year purchase.

The ONLY way to get the computer fixed is to speak to a technitian in another country with a accent and delay and bad telephone line and they tell you they need you to stay on the phone for TWO HOURS while they direct you to pressing a whole bunch of buttons and things that does not work.

When we said we do not have time for this, they said we must let them know when we have another 2 hours.... ARE YOU KIDDING ME I CANNOT BELIIIIIIIEVE THIS IS 2021 AND THIS IS THE SERVICE AND OR ONLY OPTION.

There is no email address available for them either. only these telephone agents that are completely useless and read their responses off a screen. I can't. Takealot should also take some responsibility for selling this