Takealot delivery services

Takealot delivers FNB bank cards. I ordered a new FNB bank card on 24 Apr, with my delivery address being my workplace at Lanseria Airport. The driver arrived at the main gate of Pretoria University, and wanted to know where I was! I keep phoning Takealot to find out when I can expect delivery, and everytime I get a new person that will look into it for me. Still no bank card, 2 1/2 weeks later. Time to change to a bank that doesn't use Takealot!