Takealot delivery service

Takealot lost my package of 4 items, it took them 14 days to admit this, then advised me they had sent a replacement order - less one item out of stock, Today I received an SMS that my package would be delivered today. I went to their tracking site to see where it was to discover that a second item was not on the delivery schedule, but no credit appeared on my account. After a long time on the phone I was told that the R2600 breadmaker I had ordered was out of stock. No phone call, no SMS, no email no DM to notify me of this. - they have all that information in their system, Such a lack of customer care and service is absolutely shocking. Small wonder we now will have to pay higher tariffs on goods we import from the east - to keep these ***********s afloat.