TAKEALOT Delivery Service

I ordered a product on TAKEALOT on Monday. I was told it would arrive by Wednesday at the latest.<br> <br> On Tuesday I received an SMS saying my product would be delivered before 3PM on the same day. Then I later received a call from the courier saying that the product had been sent to the wrong hub and there would be a 2-3 working day delay.<br> <br> I contacted TAKEALOT and asked them to sort it out, insisting that my product be delivered the next day (Wednesday). On Tuesday evening I received a call from them saying they have spoken to the courier and that I would get a call the next day (Wednesday) to arrange delivery on the same day.<br> <br> On Wednesday I received no call. The status of my delivery also did not change.<br> <br> It is now Thursday, the status of my delivery has still not changed and I still have not received a call. I have sent two emails to TAKEALOT. I received one reply saying they would let me know what the ETA is, but that was about 2 hours ago and I still have no ETA.<br> <br> The frustrating part of this is the fact that TAKEALOT is making promises that they are not keeping.