Takealot delivered a little...

We’ve had a number of consistent service failures from takealot off late. As a family we have also been buying from them for a number of years.

Our last order Arrived 3 weeks after placing it, as they ‘discovered’ that the items bought were not in stock (website not integrated with inventory system?). The original delivery date was amended twice by their team. The items delivered and paid for was not as per order. A paid for pack of 6 pens only contained 3 pens. I reached out to them to highlight the issue......and I am still waiting (one week later) for any form of response from their marketing team.

This is our third order that was nowhere near the fluid experience we’ve had for years with them. Something is clearly going wrong in their supply chain and their customer experience is not being monitored nor managed.

Kim and Naspers, your toddler seems to be floundering.

Back to amazon. At least we know when it will arrive and that it will arrive as ordered...even though the taxes hurt.