Takealot delay

<p>Order was placed with Takealot ( ********** ) on the 31st July for a Playstation 4 1TB console</p> <p>Item was marked as in stock and would take 5-7 days for delivery</p> <p> I contacted Takealot via email and Telephone on the 1st August asking if they could please try and prioritize the order as the Playstation was for my son’s birthday on the 8th August</p> <p>Both responses I received were generic stating if the item arrived earlier, they would ship the item.</p> <p>I was advised the scheduled delivery date would be the 16th August. I had also asked Takelot that if the Playstation is not delivered, whether I would be able to cancel the order for refund if It is not delivered on time as it is not fair on my son having to wait for the item when I could have purchased the item from any other retailer.</p> <p> I had spoken to my son over the weekend asking if he was prepared to wait another week for his Birthday present as Takealot scheduled the delivery for the 16th August and he had said it was fine.</p> <p>I have now contacted Takealot and the item is marked as out of stock, however “apparently” they have secured my Playstation console and the scheduled delivery date of 22 August.</p> <p>I have in te intermin spend another R1700 on a spare controller and Sony tv, which are absolutely useless without the console.</p> <p>This is the exact reason why people are reluctant to purchase any items online, as we are given false information regarding availability and shipping</p> <p>For an item apparently in stock and three weeks to hopefully receive the item, especially when I asked your call centre to prioritize the order.</p> <p> This order alone is over R7000 and to date, I have been a regular customer of Takealot, however if you look at my order history, there seems to be more and more items ordered and then cancelled by Takealot due to item being out of stock or delays in receiving the order</p> <p> Can someone please tell me what is happening with the PS4 console I ordered. I would like to tell my son that he will eventually receive his birthday present 2-3 weeks late due to Takealot . Finally DO NOT phone me telling me the advertised item is out of stoc****!!</p> <p> </p>