1 reviews | Active since Jul 2011
Takealot cutting its nose to spite its face - no EFT electronic payment no more!?
Takealot has taken away the EFT payment option without prior notice to its shoppers' loading their online shopping baskets. This is neither announced on the Takealot website nor on the app for shoppers to know. In the past an EFT payment to a specific Takealot bank account was possible. Their lame excuse why the option has been removed, was shoppers' mistakes of the reference codes when conducting payments. Should some mistakes of clients now be the restribution to all their clients? This is unacceptable and an example of non-creative business.
Takealot is penalising its customers who cannot shop in any other way than an EFT electronic payment. Also, what kind of president does it create to have clients log in with their bank codes and passwords on a so called 'secure connection'... This is just nonsense!
In my view Takealot is breaking the business contract with clients by having had the EFT electronic payment option in the past, but not announcing the removal thereof clearly to shoppers, prior to clients a) spending online shopping time and b) loading their shopping baskets. This is utter disrespect to their clients. Takealot, you are cutting your nose to spite your face.
When did Takealot become so utterly stagnant and unflexible in its business operations?
Once you loose the human touch, you will loose your human clients too.
