KR
Karen R

1 reviews | Active since Sept 2019

03 Feb 2021, 16:54

Takealot - customers beware!!!!

Shocking, shocking and more shocking - some companies get so arrogant they feel it is beneath them to allow their own customers to contact them directly even though their customer has paid for a product they did not receive!! I am still waiting for half of my order. There is only ONE way to contact this ghastly company that I will now never use again as all trust is gone! Their 087 number is a total joke, you will wait till Armageddon comes and still no joy. I have tried to email them via the email address on my order but we only receive automatic replies which are meaningless. Worst of all though are the people at the local ballito collection point - I even went directly there to try and sort out and the so called 'manager' named Mark Riley is an embarrassment to the word "manager" or "supervisor" - useless and rude and a total could not care less attitude. Well I understand now, if the CEO of this business takes so much trouble to ensure that they TOTALLY BLOCK THEMSELVES OFF FROM THEIR CUSTOMERS then no wonder...... by the way, I am still out of pocket and awaiting a table that I only hope one day will be delivered.

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