TakeAlot Customer Service (Returns)

I recently purchased a microphone speaker for my daughters birthday, but received it with small dents in speaker and gold surface seemed faded on certain places. Logged a return because of this and the return was declined. Logged another return as I was not satisfied with the quality of the product and did not meet my excpectations. Return was again declined, unknown reason, as I assume takealot doesn't take my level of satisfaction as enough to justify it being returned. No contact made with me to explain why the return was rejected twice, no number to contact returns department, no email, nothing.

Poor customer service in my opinion. As a consumer I have the right to return a purchase if I am not satisfied with the product, but not with TakeALot, they don't care.