TAKEALOT CUSTOMER SERVICE AND PARCELS ON LOCKDOWN TOO!!!! DELIVERED TO THIN AIR.

ORDER DELIVERED TO THIN AIR!!!!

I PLACED AN ORDER ON TUESDAY THE 28TH, AND PAID FOR IT, IT WAS DELIVERED ON WEDNESDAY TO THIN AIR ? AS NO ONE HAS RECEIVED IT AND NO ONE KNOWS WHERE MY ORDER IS? THERE IS NO PHONE SO I CANNOT TRACK OR FOLLOW UP ON WHERE MY ORDER WENT. Please can you advise when someone will be looking into this ? I have still not received any feedback from Takealot in regards to where my parcel is ? I don’t have any contact details when at a time like this is would really love to speak to someone to get the matter resolved.

My order was paid for , it was apparently delivered on Wednesday already , today is SATURDAY and I still do not know where my parcel was delivered to….???????

I have requested to be called by someone anyone from Takealot with feedback to my request.

My contact number again is ***.

I want someone to call me and tell ne where my parcel is ?

I feel that this is very unprofessional, I get that this is a pandemic, but that does not mean that customer service should go out the window too.

I have not received 1 call as to where my parcel is or when it will be delivered to the correct people ? is this going to happen ?

I would also love to know how it is that a parcel was “delivered” without asking the person signing for it for proof of identification, or without calling ? is this the manner in which you work ? if that’s the case than this is very unprofessional service and I will put it on social media that it is not safe to use Takealot as they just drop your parcel off at random places without checking that it is delivered to the correct people ?

I feel that this is very unprofessional, I get that this is a pandemic, but that does not mean that customer service should go out the window too.

I await someones response, if I don’t get urgent feedback I will be putting this on social media and on hellopeter.com as this is not the type of service I expect from such a big company.