Takealot credits order and no feedback provided.

I am not impressed with the after sales service from Takealot, I have never had problems with them before, always had the best service, really disappointed.<br> <br> I recently ordered a google chromecast device last week ( Order Number *** ), only to receive an email a couple of days later stating that the delivery date could not be confirm. Which I accepted and hoped maybe it would come the next week.<br> <br> I went online to buy coffee pods and my order didn't stop at the payment field. I went to investigate and realized that I had a credit on my account ( first time ever ), but now I have used money from my account which I would have rather had refunded to me, because I was going to pay with e-bucks for my coffee capsules, also I could maybe have received my refund and bought the Chromecast device somewhere else.<br> <br> When I phoned in today to ask what was going on, the person on the other side was not really interested in my issue and apparently the notification for my cancellation was sent to a completely different person, not cool.<br> <br> I hope this doesn't happen again, because I don't know Takealot like this. I will add my chromecast device to my wishlist and hope for the best.