Takealot Consultants need Urgent Customer Service and Professionalism Training

The poorest customer service I have experienced in a while. Bitterly disappointed at Lathi Makhubele from Takealot who thought it appropriate to nonchalantly hum a song in response to me explaining my case and voicing my frustration over a R100k refund case Takealot should have resolved by now. Not even the decency to show interest in assisting me, nor to apologise for the inconvenience caused. A blatant "don't care" attitude - no professionalism and no shame either.