Takealot.com - appalling service

<p>Placed a R1600 order on 7 December.</p> <p> </p> <p>I contacted them om the 13th of December and again on the 15th since I got no response.</p> <p> </p> <p>I was promised via email that I would receive the parcel containing all my Christmas shopping before Christmas. </p> <p> </p> <p> </p> <p> </p> <p>I contacted them via email and telephonically more than 15 times, either holding the line for no less than 20 min, getting disconnected or promised that they would return my call, however, no response. </p> <p> </p> <p> </p> <p> </p> <p>Sitting on the 24th with no presents, with family that I see once a year from all over the country, needless to say, I feel embarrassed and sad.</p> <p> </p> <p> </p> <p> </p> <p>I have never felt so frustrated and haven't experienced such horrible service in a very long time.</p> <p> </p> <p> </p> <p> </p> <p>Thank you Takealot for messing up my Christmas!</p> <p> </p> <p> </p> <p> </p>