1 reviews | Active since Nov 2013
Takealot cant keep up with previous Kalahari
It is so sad that Takealot took over Kalahari. Their service is just not on the same level as previously known Kalahari. I bought my first item from Takalot last week Tuesday and received a call just now that my parcel is on its way to another warehouse and it will be delivered to my between another 2 to 3 days??? That means that after I made payment i will wait 7 business days at least for the delivery. Kalahari always delivered my parcels the next day or at worst after 2 business days.<br> I will never use this online seller again. There is alternative online providers with better Service level agreements in place.<br> If i knew this i would jut go to a Mica and buy the glue gun immediately without waiting and delaying my project.
We're sorry to hear about your disappointing experience and will gladly look into the delay with your delivery as it's never great hearing we've let down a first time customer. We take great pride in our abilities to offer speedy and reliable deliveries so will do our best to make this right with you soonest.
Our complaints team will address the matter with the relevant departments and will be in touch with you to assist asap.
Sincerely,
takealot.com
We're sorry to hear about your disappointing experience and will gladly look into the delay with your delivery as it's never great hearing we've let down a first time customer. We take great pride in our abilities to offer speedy and reliable deliveries so will do our best to make this right with you soonest.
Our complaints team will address the matter with the relevant departments and will be in touch with you to assist asap.
Sincerely,
takealot.com
