QS
Quinell S

1 reviews | Active since Dec 2013

15 Dec 2022, 14:21

Takealot cannot deliver anything they promised, even and FNB card!

I placed an order(#***) with take a lot a while ago and until today the delivery date was set for TODAY. Yesterday even, it still showed it would be delivered today, only to have them, on the day of the promised delivery, update the delivery date to the 30th of December. How ****ing pathetic is that for service delivery??

I get its festive season, but come on, on the day of the delivery you want to update the details???!!!

What's worse is I was scheduled to receive my new FNB cheque account card which from them on Monday, and this also has yet to be delivered, they promised Monday and nobody showed, no follow up contact was made, just left with 0 communication. An my current one expires on the 22nd of this month, so I wont be able to use my services with my bank either because of this pathetic service delivery company! I do not understand how you cannot hold a promise and then not even communicate with the clients, you are pathetic!

Utterly a disgraced performance on more than one occasion by this "world class" company, well Amazon did deliver my order as scheduled 3 times this month, so no, you are not world class or anywhere near ready to make that claim.

I sincerely hope you understand that this type of service is what will lose you the contract with FNB if they themselves have any customer satisfaction values.

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