SP
Sirena P

1 reviews | Active since Apr 2012

18 Feb 2019, 19:45

TAKEALOT CANCELLATION OF ORDERS

Order numbers: ********** 6; ********** 1; ********** 5; ********** 5

In the last month, I received cancellations on some of the items relating to the above mentioned order numbers. The common reason was that supplier was out of stock.

I called Takealot to complain after the 3rd notification of a cancelled item. Surely, better planning is required to ensure that there is sufficient stock available. DO NOT sell an item on the online store if there is NO stoc**** It is extremely frustrating especially when you expect to receive an item within a certain timeframe. I had ordered gifts and just a day or two prior I received notification that Takealot has no stock of item! Totally unacceptable.

If I knew earlier, I would’ve went to an alternate reliable supplier! I am disappointed at the service provided by Takealot. Service delivery is now pathetic!

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