Takealot - Can you get the simple things right please???

I am afraid Takealot is losing it. I ordered and Wireless Bluetooth Keyboard for myself and a school workbook for my son. They were separate orders, but I waited until both order we ready to collect, hence, 1 trip. I got the school workbook, but got completely the wrong order in the place of the Wireless Bluetooth Keyboard. How frustrating is that. I waited several days for this and now it is all messed up.

The return record also does not cater for the foreign product I got, so it looks like I returned the keyboard. I cancelled with credit and re-ordered and now had to pay R75 for delivery.

old order - MRRN-Z8EZY-9RVQ -Collection Scheduled for Sat, 8 Feb 2025 new order- Order #*** - Ordered 8 Feb 2025Paid 8 Feb 2025