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VAUGHN K
1 reviews | Active since Jul 2011
10 Dec 2015, 10:46
Takealot can't deliver
Over the last 2 weeks, I bought 3 items from takealot and they simply cannot deliver.<br> <br> With the first item, delivery was rescheduled for the 3rd time, when I decided to email them to inquire on the reason for no delivery, this was more than a week ago and till today I have not received any response from them.<br> <br> With the current order included below, they were meant to deliver yesterday, did not deliver. They were meant to contact me, did not do so. <br> <br> This is definitely the last time I buy anything from them.
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takealot.com's replyOfficial
10 Dec 2015, 13:15Hello ROFL,
It's unacceptable that you've still not received feedback on any of your queries. We're the first to admit that we're not perfect and that mistakes happen, but the least we should do is to inform you about any matters that could or have affected the delivery of your order to prevent even further disappointment. We have assigned this matter to our complaints team to further investigate so that we can get to the bottom of the delays with your deliveries as well as the lack of feedback on your enquiries.
Our complaints team will be in touch with feedback as soon as possible and will assist in getting these issues resolved and your deliveries completed ASAP.
Sincerely,
takealot.com
It's unacceptable that you've still not received feedback on any of your queries. We're the first to admit that we're not perfect and that mistakes happen, but the least we should do is to inform you about any matters that could or have affected the delivery of your order to prevent even further disappointment. We have assigned this matter to our complaints team to further investigate so that we can get to the bottom of the delays with your deliveries as well as the lack of feedback on your enquiries.
Our complaints team will be in touch with feedback as soon as possible and will assist in getting these issues resolved and your deliveries completed ASAP.
Sincerely,
takealot.com
takealot.com's reply10 Dec 2015, 13:15
Official
Hello ROFL,
It's unacceptable that you've still not received feedback on any of your queries. We're the first to admit that we're not perfect and that mistakes happen, but the least we should do is to inform you about any matters that could or have affected the delivery of your order to prevent even further disappointment. We have assigned this matter to our complaints team to further investigate so that we can get to the bottom of the delays with your deliveries as well as the lack of feedback on your enquiries.
Our complaints team will be in touch with feedback as soon as possible and will assist in getting these issues resolved and your deliveries completed ASAP.
Sincerely,
takealot.com
It's unacceptable that you've still not received feedback on any of your queries. We're the first to admit that we're not perfect and that mistakes happen, but the least we should do is to inform you about any matters that could or have affected the delivery of your order to prevent even further disappointment. We have assigned this matter to our complaints team to further investigate so that we can get to the bottom of the delays with your deliveries as well as the lack of feedback on your enquiries.
Our complaints team will be in touch with feedback as soon as possible and will assist in getting these issues resolved and your deliveries completed ASAP.
Sincerely,
takealot.com