Takealot/ Camping -Agrinet

My wife bought me a Kaufman Headlamp for R559.00, not your cheapest light!. The first time I used the item the power switch cover fell off and by the time I realized this, the cover could not be found. On returning from my camping trip, I returned the light on this basis that it was faulty. Takealot rejected the return, DESPITE US ASKING FOR A REPLACEMENT, NOT A REFUND. Their reasoning was that the light had been abused. The interesting thing is that Takealot is suggesting that the rejection was entirely at the hands of the Seller (Camping -Agrinet) yet all fulfilments are handled by Takealot and not the seller. It appears that this Seller is not currently associated with Takealot and neither is the particular headlight still available. I cannot help thinking that considering Takealot therefore had no hold over the Seller, it was easiest to simply reject my request for a replacement. I will be very wary of buying any electronic equipment from Takealot again where the Seller is an unknown entity.