Takealot but ReceiveNothing

Last week I bought a Toner for my printer which I needed urgently and was assured would arrive within 1-2 days. This was 9 days ago. I received the delivery two days after ordering only to find that the product was not working. The refund system was simple enough to use and I logged this for Urgent attention as I use the printer for business. This was 5 days ago.<br> <br> I have still not received my product. Takealot assures me that the courier has been round to my house twice already but \I was not home\". This is nonsense as either myself or my wife were at home at all times. The company (Skynet) did call and confirm in the morning that they will be coming through, yet for some reason are unable to call me when they are allegedly sitting outside my house. It amazes me how a courier company can afford to keep driving to my house and sitting outside, apparently.<br> <br> I have been in communication with Takealot yet have not had any solution nor had anyone from their side get directly involved and sort this out.<br> <br> I, personally, will not use Takealot for anything similar again as they seem very eager to blame their chosen courier and absolve themselves. Neither of which gets my Invoice printed."