Takealot but give not

So usually their service is what you expect, but there are times when they totally dissapoint you and they don't care... you see how little they care when you try to contact customer support. I have placed an order on the 1st of March for a few things (my husband and I spend between R500 to R2000 each on their site every month) , one of which was a dulce gusto capsule adapter. The adaptor's usual price is about R95 but when I bought it, it was listed for R8 on their daily deals. My order was said to be delivered by 18 March but I recieved an email saying that this item was cancelled, with no reason for the cancellation at all. So I reckon that someone messed up when they changed the price to R8, but the way I see it is that it not my mistake and a legit transaction was done. They have no choice but to deliver my adapter to me. They can either penalise the person who made the mistake worth R87 or lose me, my husband and my sister as customers and which is an average loss of R3000 per month. And I will make sure to tell everyone I come accross of their bad business.