TAKEALOT BULLIES THE ELDERLY BEWARE

My elderly mother bought a Hisense 55" Full HD TV from Takealot: After installing the TV it functioned normally for approximately an hour. They turned the TV off and on when we noticed a 3 cm wide black band appeared on the left-hand side of the screen together with some thin distinct color lines running from the top to the bottom and also a few thin black lines running across the screen from left to right. Not sure why the picture became an issue after it was functioning properly for approximately 1 hour. The rest of the TV seems to functioning properly it is only the screen. She wanted the unit to be replaced with the same model. She contacted Takealot immediately and they collected the TV from her the next day, just to inform her, the return was declined and sent the broken TV back to her without as much as a solution!!!