1 reviews | Active since Sept 2019
Takealot ****!! Bring back my smart watch charger and another Lap top bag stop false advertising
I'm extremely disappointed with my experience with Takealot. Despite spending over R2000, the laptop bag I purchased for almost R200 was a complete letdown. It claimed to have a portable charging adapter, but that was a lie. After just 2 days of use, the laptop compartment tore. Takealot's response? They sent a replacement, which was identical and defective. To make matters worse, my smar****ch charger went missing during the return process and was never returned.
I've sent over 10 emails with clear expectations: return my charger and provide the bag I requested (link provided). Still, no response. I'm fed up with the poor service and demand resolution. Return my charger and deliver the bag I want. No more excuses.
Takealot, it's time to step up your game!
(***)) This is for the back pack the **** one
I am requesting this laptop bag for the run around and inconvenients:
15.6inch Laptop Hardshell Backpack Waterproof Anti-Theft Business Bag available to buy online at @TAKEALOT We offer fast, reliable delivery to your door. https://www.takealot.com/15-6inch-laptop-hardshell-backpack-waterproof-anti-theft-busines/PLID***4
As for my smart watch charger I want that sent back with my new lap top bag and they can fetch this garbage bag they sold me, I am not accepting another bag like this.
Here is the email:
Hi Vishen,
Unfortunately, we cannot accept your return request as your request has been submitted outside of the time period stipulated in our returns policy.
Our returns policy states that a return can only be accepted if you’ve kept to the time limits. Please refer to the ‘Time limits’ section in our returns policy for more details: https://terms-and-policies.takealot.com/
What happens next?
We will return your item to your address. To track the delivery of your item, please visit: https://www.dpd.com/za/en/receiving-parcels/track-my-parcel/
Your tracking number is: D01RRNJ7BZEVE6N
If you choose not to accept your return item or are unavailable to do so within the 30 days stipulated within our returns policy, the return item will be deemed abandoned and we may dispose of it.
Please reply to this email should you have any questions and one of our online shopping assistants will come back to you.
Sipho.M
All I am saying is the laptop bag was a lie based on what was advertised no charging poor quality refund my credit and send my Smart watch charger back.
Here is the email:
Hi Vishen,
Unfortunately, we cannot accept your return request as your request has been submitted outside of the time period stipulated in our returns policy.
Our returns policy states that a return can only be accepted if you’ve kept to the time limits. Please refer to the ‘Time limits’ section in our returns policy for more details: https://terms-and-policies.takealot.com/
What happens next?
We will return your item to your address. To track the delivery of your item, please visit: https://www.dpd.com/za/en/receiving-parcels/track-my-parcel/
Your tracking number is: D01RRNJ7BZEVE6N
If you choose not to accept your return item or are unavailable to do so within the 30 days stipulated within our returns policy, the return item will be deemed abandoned and we may dispose of it.
Please reply to this email should you have any questions and one of our online shopping assistants will come back to you.
Sipho.M
All I am saying is the laptop bag was a lie based on what was advertised no charging poor quality refund my credit and send my Smart watch charger back.