KM
Katlego M

1 reviews | Active since Mar 2022

26 Sept 2025, 08:20

Takealot Blocked My Account Without Justification

I placed an alcohol order with Takealot and submitted all the required verification documents as requested. Despite fully complying with your process, my account has been unfairly blocked without a clear explanation.

This action is unacceptable and has caused significant inconvenience, as I am now unable to access my account, orders, or make any purchases. Blocking a customer who has adhered to all requirements without proper justification reflects poorly on Takealot’s customer service and accountability.

Takealot cannot assist me and I have a credit that I want to use for an urgent purchase.

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