Takealot because of a voucher

Good day, I'm very angry the way takealot is treating me, I place an order of 2 boxes of indomie noddles and airtime using a voucher that Tamia mabaso gave me, she got this voucher from indigomo where she did an online survey and they pay her with takealot voucher, her number *** and they can call indigomo and verify ***) if it's true, takealot is holding my order, apparently they are asking me where I got the voucher, and I answered them, then they keep quite, I called them, they asked the very same question which I did say that it's from Tamia mabaso,, and this people dnt ask all the questions at once, they ask one question, after 7 hours they ask another one, so I really dnt know what's going on with this people, it's not the first time they do this to me, I used to buy a lot of airtime they started asking for my 6months bank statement, my ID, which I gladly provide, iam being victimized by this online platform, Iam so angry ORDER NUMBER Is #***