TAKEALOT BAD SERVICE

I would give NO STARS for the lack of service from Takealot but they do not have that to comment on! Firstly you cannot get through to the phone lines to let them know what is wrong. I ordered a 9KG CADAC GAS CYLINDER from them. When I received this and this filled the gas cylinder and connected to the gas heater (also bought from them) we found that the cylinder was leaking. We tightened the fitting that attached to the heater and still no flame. Found that the cylinder still leaked. The rep from Cadac came out to collect from Cadac and when trying to get the fitting out part of the fitting broke off on the cylinder. Cadac said that they would try take that part off but there would be labour costs probably for my account as well. So we have to now buy the fitting as well as refill the cylinder. How were we to know that we were buying a dud without putting gas in this. Hence for our costs, buy a new cylinder from reputable suppliers, write off the R889 for the cylinder from TAKEALOT, R380 for the gas we put in as well as buy a new part that was broken off whilst trying to remove the fitting. OUT OF POCKET TO THE TUNE OF R1669 and buy a new one!!! Thank you TAKEALOT for your BAD SERVICE OR LACK OF SERVICE for not sorting this out and only using your typing fingers!!!! ARE THERE ANY PEOPLE THAT KNOW HOW TO USE A PHONE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!