Takealot bad product service and indifference to consumer commitment

I ordered (Pretoria) a cordless steam iron and EarPods online. The order came with the pods defective and the iron missing the measuring cup. I returned both the products for a replacement. Both times I drove to Takealot pick-up points. Again, on second receipt, the replaced items had the iron’s measuring cup missing again from the unsealed box. But the EarPods worked. for a second time, I returned the iron for a replacement. The third time delivery of the replacement iron came again without the measuring cup. The frustration of waiting at least 4 To 6 weeks between all of these returns and replacements from first having paid for this order, together with the emotional frustration of not being able to get any clothes ironed, plus the money paid (R700) for an incomplete order Item and the Inconvenience, twice, of driving during lockdown to collect these incomplete orders, has resulted in distress and caused consumer- fatigue. The shoddy handling of this not once, or twice, but three times, has dropped my confidence in this company. It promises a reputation it does not live up to. It offers false advertising. And despite the constrained circumstances, does not live up to its promise while taking the consumer’s money. That’s *********.