1 reviews | Active since May 2013
TakeALot Bad delivery service
I place on order for an electronic unit with takeAlot on the 26th of June. I made payment on the same day and payment was acknowledged. The unit on the site, was in stock and the system allowed me to request delivery within the next 4 days on the 30th of June. To date, my order is still not delivered. no tangible updates are given even when you call into the cal center for takeAlot expect them having to check and revert, which they never do.<br> <br> Why put up an option on your website for delivery and allow even for specifying an actually date, when you do not honor your commitments?<br> <br> The website shows the unit is still at the warehouse even after said delivery date has passed. takeAlot allows you to take nothing, apparently.
We're sorry for not delivering to you on the 30th as expected and apologise for the troubles you've had in trying to get clarity on the whereabouts of your parcel. It really shouldn't be this difficult to get an update and we'll make sure to address this with the agents who initially assisted you. Our complaints team has been instructed to look into this with the relevant departments and will be in touch with an update soonest.
Once again we're sorry for the disappointing experience and will do our best to get this straightened out asap.
Sincerely,
takealot.com
We're sorry for not delivering to you on the 30th as expected and apologise for the troubles you've had in trying to get clarity on the whereabouts of your parcel. It really shouldn't be this difficult to get an update and we'll make sure to address this with the agents who initially assisted you. Our complaints team has been instructed to look into this with the relevant departments and will be in touch with an update soonest.
Once again we're sorry for the disappointing experience and will do our best to get this straightened out asap.
Sincerely,
takealot.com