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Daphney M

1 reviews | Active since Aug 2016

17 Mar 2026, 10:06

Takealot bad customer service and bad intentions

I would give a no star if not possible, how does Takealot advertise things they don't have on stock. I ordered on 15 March 2026 only to be told today 17 March 2026 that they are sold out on one item that was the only reason i wanted to order. Is it their way of collecting money from client who pay simultaneously when ordering so as to keep their money within Takealot by Crediting the Takealot account. I want the order cancelled and my funds credited to me so that I can buy those item where they have stock for the things advertised. Had I known that they don't have stock I wouldn't have ordered. It cannot be right to hold clients at ransom. I want to buy that set of pots immediately and if they don't have stock i need the funds to buy where there is stock. Please cancel the whole order and refund accordingly if you don't have the main item that was the reason why i ordered.

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