Takealot Bad Bad service

Takealot does not even deserve a 1 star but unfortunately I have to give 1 in order to complain.

Their way of dealing with clients are really the worst. I have spoken to so many agents at Takealot. Send emails and their whole system seems not to be best or the agents assisting clients just don't care.

I have sent dozens of emails that does not help. I have also asked in 4 mails to contact me but they hide behind their computers. It is really disgusting to get such service and let clients suffer like this for nothing. I have asked for the supervisor to contact me but doubt the person would even bother to read that part.

Asked to return the item which I did. Received mail to confirm they received it even a sms to confirm with an agent confirming on email their courier has received it. Gues what? Next person asked me when can they send someone to collect it.

Really wish I could send this to the top of takealot to sort this out as their agents does not care.

Their is also no further route that one can take.