Takealot at its worse

Customer service at the worst. Any returns to Takealot is a nightmare as I returned an item for a store credit as I bought the wrong deal and intend on buying the right one as soon as I was credited. Takealot sent an absolutely rude driver, which I did not return my item to, then sent a s****** to pick up this large item, which was not Going to fit in it, then the same day another driver picks up my item, which now is apparently lost in the system because they call me 3 times a day to schedule a pick up of the already picked up item. Was picked up on the 3rd December and to date no credit or acknowledgement has been noted. Takealot should step up your customer service and screen your drivers. The call center is also a joke.