Takealot are pathetic, #BADRETAILER

I bought a motherboard from Takealot with a 3 year warranty. It went faulty so I returned it. They collected it then weeks later they tell me there is damage to the motherboard. I told them I checked it and I have witnesses that it wasnt damaged when it was sent in, but they refused to deal with me and told me to speak to their supplier. I did this and the supplier told me they dont deal with the public, that I must speak to Takealot. I was stuck. Eventually I replaced my own board with my own money, THEN THEY CALLED ME BACK TWICE telling me they would now replace the board. When the replacement didnt arrive I called back, only to find out they had made a mistake and werent going to do anything again. Takealot you are pathetic. You need to understand that customer service is important, and that when YOU make a mistake by damaging a customers board or promising to replace something, that you need to honor your stuff ups. You will learn that your poor service will COST YOU BUSINESS AND PROFITS. I will never let this issue go. You will continue to hear from me whenever I get the chance to complain. I hope everyone in South Africa hears my story and makes an informed buying decision.