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Linda O

1 reviews | Active since Aug 2009

13 Jun 2021, 08:05

TakeALot are not delivering full order yet profile claims that order is complete

Ordered 3 items and on Friday only received 2. Person showed me that she was only given 2 & possibly the other item was given to someone else. Checked on my profile & it stated that all 3 items had been dispatched. Saturday 6.56am received sms that order was out for delivery & would receive before 5pm. It is now Sunday. Something is very wrong at the Depot & it is a cer*****y that other customers are also not receiving their full order.

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Replies (2)
LO
Linda O's update14 Jun 2021, 16:29
Reviewer Update
Hopefully at some time TakeALot go back to customers having the choice of paying cash on delivery. This would certainly do away with problems of missing items & then on the profile states that customer signed for the delivery when that is absolutely not the case & has not been since the start of Covid.
LO
Linda O's update17 Jun 2021, 07:44
Reviewer Update
Update - received mail stating that a replacement order had been created & I will receive missing item. It's good to know & a relief that TakeALot are in fact investigating & sorting out issues ASAP. Thanks to Ilana for the communication.