TAKEALOT are **********. If they can do it to me, they might be doing it to some people as well.

This company is just a bunch of **********. They should stop having TV adverts because they do not care about their customers. The lockdown has assisted them to ***** people because they no longer use the telephone services to attend to customers. Right now, you send countless emails and they do not attend your query.

On the 26th of June 2020, I placed an order of R402.00 On the 27th of June 2020, I received an email saying that my order has been cancelled because of nonpayment. I immediately write an email advising them of such and the did not respond. They only responded to the 29th after I wrote an email telling them how frustrated I am because this is not the first time. They have been doing this thing since the beginning of lockdown. Their representative Terri K. wrote an email saying that the funds have been cleared. After two days, I tried making a order but the funds had been taken away, I don't know how. I wrote to indicate to them on the email. On the 30th, Chad Daniels, their representatives, wrote an email asking me if I want the funds of the order that had been cancelled. I responded and there was no response from their side except for the many emails asking me to rate their service. I did rate their service but there was no response. I wrote an email on 7/07; 08/07; 17/07; 20/07; 23/07; 30/07; and the last email on the 10th of August. After all these email, they responded and said that they WILL INVESTIGATE. What is there to investigate after all this email and Chad saying that the money has been cleared.