takealot are completely useless

On the 12th April 2023 we returned a faulty electric blanket back to takealot. We were shocked that it took so long to resolve the issue. They attempted to repair the blanket opposed to changing it. When we finally recieved the blanket again, it was still faulty. We once again sent back 4th June... This is utter madness!!!. It is now the 19th of June and still no resolution. This service is absolutely shocking. When someone spends the hard earned money and gets treated with this unacceptable lack of service delivery it's very annoying. All takealot needs to do, is either refund our money and we can go buy another blanket from a reputable dealer or send us a replacement. Their communication has also been appalling. Enough is enough now!!!