Takealot and their courriers

I bought Highsense tv and when we put it on a thin ble line ran over the screen. I asked for a replacement. I carefully packaged the tv in thick plastic and a protector on the screen. The photos I received for the rejection of the replacement of the tv was shocking. It looked like my packaging was pupusefully destructed and the whole screen was destroyed!. I took so much care in packaging the tv and wrote on top too be carefull where the screen is and now I have nothing. The courrier threw somethin on top and broke my tv now I have nothing. I am devistated. I will not and have never tried to **** a place. My tv did not look like it was through a accident when I packaged it I am not a chancer and am really rally so sad about how they treated me I will never ever buy anything from takealot again. People be carefull when you send a package. It will be damaged during transport. The tv was destructed by their courrier and I ost all my money and btand new tv in the process.