JM
Jannie M

1 reviews | Active since Sept 2012

11 Aug 2016, 13:13

Takealot and no delivery

<p>I placed my first order on Takealot.com. I was extrememly disappointed though.</p> <p> </p> <p>1. When I paid for my order my method was rejected, so I had to transfer.</p> <p>2. Come the next day my payment cleared, but then I find out they have no stock and have to wait for it to be delivered. Nowhere on the website did they say that the item is OUT OF STOCK...... Why do they have a warehouse if they must order things in all the time? They dont work on weekends like us slaves do which means my order will only be with me by next week Monday - Tuesday / Wedneday more likely.</p> <p> </p> <p>Also, we live in Cape Town, how difficult is it to get an item from one end to the other?</p> <p> </p> <p>Dont order from them.. Thanks a lot take a lot....</p>

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Replies (1)
takealot.com
takealot.com's reply11 Aug 2016, 14:44
Official

Hello janniecmostert,

We are truly sorry for the troubles with your first order. We pride ourselves on excellent service and apologise for any inconvenience caused.

Thank you for providing your contact details via email, our complaints team will call you shortly to see how we may assist.

Regards
Takealot.com