Takealot after sales are ****!

I wouldn't even give them a star if it was a option.

The service I received and product I've purchased was very disappointing. Before the lockdown I've purshsed myself a 40" skyworth android tv that turned out to have a Melfunction whenever I insert my external hardrive. I returned my TV over the app and placed my comment field. They received my TV and had asked me for a password, I did not enable a password for the TV. But they sent the TV back to insert the password and log a new return. This was communicated before the lockdown. Once the lockdown started in 27 March, I had to wait for the lockdown restrictions to be eased for them to deliver the TV again for the password to be inserted. So I made a video once I've received the TV. Then I figured out in minutes that the TV was asking to create a new password once setting up from factory settings. So I created a password and I tried to log a new return. And it says there is already a return in progress for the product. I then try contacting takealot ever since to rectify this issue but I realized that it's impossible to get through to anyone there, if you manage to get a hold of somebody then you will be put on hold to transfer to somebody else and you will be on hold forever on the line waiting for somebody! It comes to a point now where I'm so fedup of them, there customer service numbers does not work and it's hard to try and get through to anyone that works there!