TAKEALOT ACCEPTS NO EMAILS

Today, I received a WhatsApp from a person alleging to be an employee of Takealot,com. Clearly, if this is an employee, it is a clear violation of company policy as well as the POPI Act. I tried to find an email address for ANYONE at Takelot - and there is non at all. I went into a CONTACT US form in Takealot, with an immediate response that the email address no longer accepts any messages. I then went throuhg a third party agency which I located in the fine print on Takealot website, and lodged my concern - with a request for a response from Mr Johannes Burger, the corporate attorney. Very strange that even his hides behind anonymity. Making it so difficult to contact via email is poor service delivery.