MR
Matthew R

1 reviews | Active since Aug 2010

09 Jul 2021, 10:48

Takealot accept no accountability for 21 day promise

Bought a Samsung microwave in October 2020, a month out of Takealot's 6 month return policy I returned it for the supplier to repair. It was returned to some unrelated person in Pretoria, when I finally fetched it myself, it still had the same problem. So I returned it again 8th June (with the promise of a refund!!), only for another month to go by as they sent it to the supplier again, received it yesterday only to find the glass plate doesn't sit squarely on the centre spindle or be supported properly by the circular wheel support, so today it goes back again under promise of Brumilda M that this time I will get a refund. Unfortunately I have heard this all before!! Lesson learnt don't buy appliances online go to the shop rather and fight mask to mask with a physical manager!!

The 21 day promise (Takealot's) is neither governed or adhered to in any shape or form unless you complain your behind off to get anywhere.

0
Replies (0)