SM
Sameshan M

1 reviews | Active since Jul 2016

04 Feb 2020, 17:38

Takealot

Becareful when ordering from takealot. When I place my order it reflected a delivery date, once I selected the delivery and the payment was processed, the date changed.

The new date does not suite me. I contacted takealot and they indicated that the delivery can not be rescheduled that I will have to cancel the order.

0
Replies (2)
SM
Sameshan M's update04 Feb 2020, 19:04
Reviewer Update
HelloI do not follow your response.On the takealot website, it indicates that this item will be delivered on Monday the 17th February. Are you saying that this is incorrect and will be delivered on Thursday the 6th Feb?

On Tue, 4 Feb 2020 at 18:26, Aneeqah Hendricks (Takealot.com) <***> wrote:##- Please type your reply above this line -##Your request ([Order] I have an order question not listed here, can you help? (***)) has been updated.Aneeqah Hendricks (takealot.com)Feb 4, 18:26 SASTHi Sameshan

Thank you for responding.

The instruction was already sent to the warehouse to package the items and delivery to take place in 2-3 days

Kind Regards

Aneeqah HendricksSameshan MoodleyFeb 4, 18:19 SASTThursday?
It shows as 17 Feb on the tracker?

Regards
SamAneeqah Hendricks (takealot.com)Feb 4, 17:40 SASTHi Sameshan

Thank you for responding.

The order will only be delivered thursday

Kind Regards

Aneeqah HendricksSameshan MoodleyFeb 4, 17:33 SASTSo what are my options?
I am not available tomorrow to receive these items.

Regards
SamAneeqah Hendricks (takealot.com)Feb 4, 16:00 SASTHi Sameshan

Thank you for contacting takealot.com

Please be advised we cannot reschedule as we are still waiting on the items to arrive from the supplier.
Once the items arrive it will be shipped to you.

Kind Regards

Aneeqah HendricksSameshan MoodleyFeb 4, 15:07 SASTSorry ***7

Regards
Sam
On 04 Feb 2020, at 15:05, Sam <***> wrote:


It’s in the subject line, ***.

Cancel it? Cancel the order?
Why can’t it be rescheduled?
Regards
SamSameshan MoodleyFeb 4, 15:05 SAST
It’s in the subject line, ***.

Cancel it? Cancel the order?
Why can’t it be rescheduled?
Regards
SamAneeqah Hendricks (takealot.com)Feb 4, 13:59 SASTHi Sameshan

Thank you for contacting takealot.com

Please provide me with your order number and if we should cancel it.

Kind Regards
Aneeqah HendricksSameshan MoodleyFeb 4, 12:13 SASTMy order has been scheduled for a time that is not suitable to me.
SM
Sameshan M's update04 Feb 2020, 19:46
Reviewer Update
Aneeqah Hendricks (takealot.com) Feb 4, 19:04 SAST

Hi Sameshan

Thank you for responding.

Yes the instructions were given to warehouse and the delivery will be taking place in 2-3 days

Kind Regards

Aneeqah HendricksSameshan MoodleyFeb 4, 18:59 SAST
Hello
I do not follow your response.
On the takealot website, it indicates that this item will be delivered on Monday the 17th February.
Are you saying that this is incorrect and will be delivered on Thursday the 6th Feb?