Takealot "6 month guarantee" is a worthless ****

I bought a product "Lightning to Ethernet Adapter (2 in 1 RJ45 Ethernet LAN Network Adapter)" Turned out to appallingly bad quality. Total waste of R300. On about the 15th use (about 6 weeks after I received it), the lightening plug just came apart on trying to remove it from the ipad slot, leaving the metal piece inside the slot so that it had to be removed with pliers.

The advertised "6 month guarantee" from the supplier and from Takealot turns out to be worth absolutely zero. They refuse to replace it or refund me. They dare to claim that this obvious manufacturing quality fault is "user damage". (This would be like buying a car and on the 15th time you drive it in an ordinary manner the steering wheel comes off in your hand, then the dealer says it is "user damage"!). Takealot have ignored my 3x repeated requests for a written explanation or conversation with a human to explain how or why they are blaming me for this.

Instead of refunding me, they add insult to injury by twice spending money on a courier to return the useless piece of junk back to me! (I refused to sign for it and sent it back again so they can throw it in the bin themselves) I will never trust Takealot again. It is about time we had Amazon here in SA to take on this arrogant monopoly.