Takealot

I ordered 3 x dog food bowls and a 25kg Monty&Me bag of food on Monday. It was set ro be delivered yesterday. Wednesday evening I decided to track my order, and in doing so. I discovered that the food have been canceled. After endless attempts to get hold of them, it was discovered by them, that it was a pick problem. In other words, the app stated that there were stock available at the warehouses in CT as well as JHB. I ordered the specific one because the one I usually order, were out of stock. No one from Takealot contacted me at any given time to explain what went wrong, and to offer some other food to be delivered with the bowls and to fund out if a later delivery will suit me. In stead, they just reordered and it is on it's way. I order from them because I don't have transportation to go and buy food from a vet store and I refuse to buy the **** that the supermarkets offer. Im off yesterday and today, and will be at work from tomorrow straight throug to next Thursday. There will be no one at home to receive the reordered food, and my dog's food will only last untill hopefully Tuesday. Now I'm forced to buy the **** from a supermarket untill I can find another company from where I can order to be delivered. I am totally and utterly FUMING over this. If only they had the decency to contact me to let me know, and offer to deliver another bag to the same value more or less of the same kind. Montego has different kinds, so there definitely was other options, but instead they chose to cancel without my knowledge. And I am damn sure of it, have I not been able to get hold of them eventually, they would not even have bothered to reorder the food. Bad, bad, bad service.