TakeAlot

Very disappointed in take alot, I have tried every possible way to contact them. Phone, Email, on their site, NOTHING WORKS......

I dont want to go to the frequently asked questions as my query is not even listed there. When you eventually get to a form to fill in and put through your request for bulk ordering, this comes up

TAKEALOT.com WELL… THIS IS AWKWARD! The page or product you’re looking for has vanished into thin air… don’t you hate it when that happens? (by ‘vanished’ we mean it’s probably moved, or no longer exists) But since you’re here, check out some of the stuff below that may just float your boat. We could not find any recommendations for you right now.. sorry

I really dont find this amusing, that there is no email address you can send an email to, as the *** gives you this message

Hello!

We see you are trying to reach the team at ***. This is an auto-response letting you know that customer queries sent to this email address will no longer be rep**** to.

We have a much quicker way for you to find the help you need using our online help options. Visit our Help page (https://secure.takealot.com/help) for answers to delivery, order, payment and product related questions. If you can’t find an answer, please complete one of our easy to use online forms and send us your question. Our online shopping assistants will respond and assist you to resolve your query within the following working hours: Weekdays 07h00 – 22h00 Weekends 09h00 – 18h00 Public Holidays 09h00 – 18h00 (Closed on Christmas & New Year’s Day) You can also track your delivery at any time by selecting the Order Number from your Order History on your Takealot account profile (https://secure.takealot.com/account/order_history). Thanks for shopping with us, The Takealot Team

When you phone into the number given by google and on mybroadband form on both numbers ***/ *** you get this message:

Our online shopping assistants will respond and assist you to resolve your query within the following working hours:

Weekdays 07h00 – 22h00 Weekends 09h00 – 18h00 Public Holidays 09h00 – 18h00 (Closed on Christmas & New Year’s Day...

Yet my issue hasnt been resolved.

I think this is a pathetic way of customer service. Even in this covid-19 you can still give customer service... THERE IS NO EXCUSE!!!!!!!!!!!!!