MD
Michael D

1 reviews | Active since Nov 2020

05 Nov 2020, 13:16

Take your time Takealot

#Takealot. Probably the worst and most frustrating online shopping experience I have ever had. Ordered office furniture for delivery on the 3rd Nov. Paid extra for this delivery. You guessed it, no delivery on the 3rd and no communication from takealot until after 7pm to say delivery will only be the following day. However only 1 out of 3 items delivered on the 4th. I get a email asking to rate the service. Seriously, what do they expect. I respond but who cares. Takealot certainly don’t..it’s now the 5th and still waiting for the other two items. When Amazon open their warehouses in Cape Town, guess what Takealot, a big chunk of your market share will be shopping elsewhere. But it’s so simple. Stand by your delivery schedule and respond to your customer. It a tough economic climate , look after your customers who are spending. “Takealot of time” or “****alot”

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